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Senior Agentic AI Production Reliability Engineer
Posted 21 days 2 hours ago by Ema
Permanent
Full Time
Other
London, United Kingdom
Job Description
Ema Unlimited Inc. is seeking a Senior Support Engineer to own the health and reliability of production agentic AI systems. You will diagnose multi-agent failures, coordinate across engineering, product, and implementation teams, and provide transparent RCA and customer-ready workarounds.
You will act as a technical owner during incidents, ensuring SLAs are met and learnings improve the platform. Remote-friendly role with global collaboration and enterprise SaaS focus.
Ema
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