Second Line Support Analyst

2nd Line IT Support Advisor

Salary DOE

Truro - hybrid working.

We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth.

For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator via email, phone and email with a person-centred approach.

If you are looking to join a company where you can grow, developer your skills and build a long-term career, this is the opportunity for you!

Essential Requirements:

• Experience in a 2nd line support capacity - telephone, email etc.
• Office 365 / Azure
• Active Directory
• Exchange
• Networking - DNS, Firewalls, Routers
• Customer focused

Desired Skills:

• Certifications - MCITP, CompTIA, Network+
• Experience in an MSP environment
• Telco exposure

The company offer a great company culture, paired with training and opportunities for progression.

Please apply to this advert or email your CV to

Applicants must be based in the UK.