Second Line Support Analyst

Posted 3 days 20 hours ago by Spectrum IT Recruitment

Permanent
Not Specified
Other
Cornwall, Truro, United Kingdom, TR1 1
Job Description

2nd Line IT Support Advisor

Salary DOE

Truro - hybrid working.


We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth.


For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator via email, phone and email with a person-centred approach.


If you are looking to join a company where you can grow, developer your skills and build a long-term career, this is the opportunity for you!


Essential Requirements:

  • Experience in a 2nd line support capacity - telephone, email etc.
  • Office 365 / Azure
  • Active Directory
  • Exchange
  • Networking - DNS, Firewalls, Routers
  • Customer focused


Desired Skills:

  • Certifications - MCITP, CompTIA, Network+
  • Experience in an MSP environment
  • Telco exposure


The company offer a great company culture, paired with training and opportunities for progression.


Please apply to this advert or email your CV to


Applicants must be based in the UK.