School Receptionist and Administration Assistant

School Receptionist and Administration Assistant

Ryecroft School, Walsall, West Midlands, WS2 7BH

Hours: 37.5 per week, Monday to Friday, 8:30am - 4:00pm

Salary: Up to £24,000 per annum (depending on experience; not pro rata)

Contract: Permanent - Term Time Only

Start: September 2026

UK applicants only - no sponsorship available

About the Role

At Ryecroft School, we're looking for a welcoming and proactive Receptionist & Administration Assistant to become the heart of our school community. This is a varied and rewarding role where no two days are the same. From greeting visitors and supporting safeguarding processes to keeping the school office running smoothly, you'll play a vital part in helping our pupils thrive.

Ryecroft School is a specialist independent school supporting young people with Autism Spectrum Conditions (ASC) and additional complex needs. Every member of our team contributes to creating a safe, nurturing and inspiring environment where young people can achieve their full potential.

What You'll Be Doing

• Be the first point of contact for visitors, parents, professionals and external agencies, creating a warm and professional welcome.
• Manage the busy school reception, telephone enquiries, visitor sign in processes and safeguarding procedures.
• Support the day to day administration of the school, including correspondence, filing, data entry and document preparation.
• Maintain school systems, registers, calendars, email inboxes and pupil records accurately and efficiently.
• Assist with attendance monitoring, including contacting parents/carers regarding pupil absences.
• Coordinate incoming and outgoing post, deliveries, stationery supplies and office resources.
• Support the Office Manager and wider school team with a variety of administrative projects and tasks.
• Help maintain a safe, organised and professional environment for pupils, staff and visitors.

About You

• Has a friendly, approachable and professional manner with excellent customer service skills.
• Is a confident communicator, both verbally and in writing, and can handle sensitive conversations with professionalism.
• Has strong IT skills, including experience using Microsoft Word, Excel, Outlook and other office systems.
• Is highly organised, able to manage multiple priorities and work accurately under pressure.
• Enjoys working as part of a team and building positive relationships across the school community.
• Understands the importance of confidentiality, safeguarding and professional boundaries.
• Has previous experience working within an administrative or office based role (minimum three years preferred).
• Has empathy, patience and a genuine commitment to supporting children and young people with additional needs.
• Experience working within an educational setting.
• Full UK driving licence.

Benefits

• Life Assurance
• Pension scheme with options to increase contributions
• "Your Wellbeing Matters" - mental health support and physical health checks
• Flexible Benefits Platform (Vista), including:
  • Health, wellbeing and insurance benefits
  • Hundreds of UK and international discounts
  • Cycle to Work Scheme & Electric Car Purchase Scheme
  • Critical illness cover
  • Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support