SAP OTC Application Manager

SAP Order-to-Cash Manager

Location: Hybrid/Global Environment
Travel: Occasional international travel required
Type: Permanent

We are currently supporting a global organisation undergoing a major enterprise transformation programme, and they are looking to appoint an experienced SAP Order-to-Cash Manager to support their commercial and operational technology landscape.

This role will act as the key technology partner across the Order-to-Cash process area, supporting the optimisation and enhancement of applications covering customer order management, fulfilment, logistics, billing, and reporting within a complex global environment.

Key Responsibilities

• Partner closely with commercial and operational stakeholders to align technology initiatives with business objectives
• Translate business requirements into scalable functional and technical solutions
• Lead delivery of enhancements, upgrades, and continuous improvement initiatives across the OTC landscape
• Support and optimise processes across order management, logistics, billing, fulfilment, and reporting
• Oversee testing, governance, support, and change management activities
• Work closely with integration teams to maintain and improve application interfaces
• Monitor application performance, maintenance activities, and system stability
• Support user adoption through training and process documentation
• Collaborate with vendors and global support teams to ensure effective service delivery

Required Experience

• Strong hands-on experience across the SAP Order-to-Cash landscape, including:
  • SAP SD
  • Transportation/Logistics processes
  • Warehouse or mobility-related solutions
• Experience working within enterprise SAP environments (ECC required, S/4HANA beneficial)
• Strong understanding of end-to-end order fulfilment and commercial operations processes
• Experience leading projects, enhancements, or application support activities
• Ability to communicate effectively with both technical and business stakeholders
• Strong stakeholder management and problem-solving skills

Nice to Have

• Exposure to Salesforce or other CRM platforms
• Experience within SOX-controlled environments
• Experience supporting global or US-based organisations