Sales Professional

MCS Group are delighted to be partnering with a prestigious and long-established luxury retail business to recruit a Sales Professional for their Belfast showroom. Renowned for delivering exceptional client experiences and representing some of the world's most recognised luxury watch and jewellery brands, this business has built an outstanding reputation for quality, craftsmanship, and service excellence across Northern Ireland.

This is an opportunity to join a high-performing retail team within a premium environment where relationship building, attention to detail, and personalised customer service are at the heart of everything they do.

Roles & ResponsibilitiesDeliver an exceptional luxury retail experience to every client, creating memorable and personal customer journeysBuild long-term relationships with clients through outstanding service and product expertiseRepresent a portfolio of internationally recognised luxury watch and jewellery brands with professionalism and confidenceDevelop in-depth knowledge across products, collections, and brand heritage to provide expert guidance to customersManage customer enquiries effectively, supporting both decisive buyers and clients seeking advice and consultationUtilise CRM systems to maintain accurate customer records and strengthen ongoing client engagementWork collaboratively within a close-knit sales team to achieve individual and store performance targetsMaintain showroom standards to ensure displays and presentation remain of the highest qualityParticipate in ongoing training and development programmes to continuously enhance product knowledge and sales capabilityContribute positively to the wider team culture and uphold the company's values and reputationEssential CriteriaPrevious experience within a customer-facing sales or retail environmentStrong interpersonal and communication skills with the ability to quickly build rapportPassion for delivering exceptional customer experiencesHighly motivated, personable, and professional in approachStrong listening skills with the ability to understand and adapt to individual client needsExcellent attention to detail and problem-solving abilityAbility to work effectively within a team-focused environmentCommercial awareness and confidence in a target-driven settingDesirable CriteriaExperience within luxury retail, jewellery, watches, fashion, or premium hospitality environmentsPrevious experience using CRM systems to manage customer relationshipsA genuine interest in luxury products, craftsmanship, and premium brandsExperience working towards sales targets or KPIsWhat's On OfferCompetitive base salary plus commission/bonus opportunityOpportunity to work with globally recognised luxury brandsOngoing training and professional developmentCareer progression opportunities within a respected luxury retail environmentSupportive and collaborative team cultureFull-time permanent opportunity with part-time hours also considered

How To Apply

• To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Charlie Plant, Associate Specialist Consultant at MCS Group on .
• Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs mcsgroup.jobs
• MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
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