Sales Case Manager

A professional private investigation company based in Bristol is looking for a Sales Case Manager to join the team. This is your chance to be at the centre of fast-moving, high-value client work - owning enquiries, shaping outcomes, and driving results in a genuinely unique environment. What's in it for you

• A commission structure - to be agreed upon start
• Exposure to varied, complex cases that keep the work interesting
• Real responsibility from day one, managing client relationships end-to-end
• Opportunity to develop both sales and operational expertise
• Clear path for progression as the business continues to grow
• A role where your decisions directly influence outcomes and revenue
• Consistent weekday schedule with no weekend work

Your responsibilities as Sales Case Manager

• Handle inbound enquiries and convert them into active cases
• Assess client needs and recommend appropriate investigative services
• Manage cases from initial contact through to completion
• Coordinate with internal teams to ensure smooth delivery
• Maintain accurate records and oversee contract documentation
• Identify and act on opportunities to upsell additional services

What we're looking for in a Sales Case Manager

• Previous experience in sales, customer service, or case handling roles
• Strong track record of managing client interactions over the phone
• Ability to handle multiple cases and prioritise effectively
• Experience reviewing or managing client documentation and contracts
• Confidence in identifying and closing upsell opportunities

If you're ready to take ownership, drive results, and build a career as a Sales Case Manager, apply now!Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.