SaaS Renewals Lead - Customer Success & Negotiation

Smartsheet Inc in London is seeking a Customer Success Renewals Manager to drive a portfolio of SaaS renewals. You will act as an extended member of the account team, ensuring successful conclusions and protecting revenue.

The role reports to the Manager, Customer Success, and is based in London (Hybrid eligible). You will collaborate with sales, order management, and leadership to accelerate renewal outcomes and manage risk.