Retail Supervisor (16 hrs)

Livingston - Retail Supervisor (16 hrs)

Job reference: -037002

Full time/Part time: 16 hour contract available

Location: 90 Almondvale Place, The Centre, Livingston, EH54 6HR

Start date: Immediately

Purpose

Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Livingston store. You will be offered a competitive hourly rate of up to £13.91 per hour plus non-contractual, hourly sales commission. In return for your hard work, you will be offered fantastic opportunities for growth and development within your retail career. This is a part time, permanent position and you will be contracted to work 16 hours per week.

Ideal Candidate

You have energy, drive and passion to work in a fast paced, customer facing retail environment. You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast paced shop floor and the capacity to work calmly under pressure. You will have previous retail experience and ideally will have worked as a supervisor previously.

Key Activities

• Lead and supervise the store team in the absence of the store manager.
• Open & close the store, including cashing up and completion of associated administrative duties.
• Offer excellent levels of customer service and have strong product knowledge.
• Lead by example, by recommending and promoting complimentary products with each sale.
• Assist management in leading the team to achieve store sales targets and KPI's.
• Support team members as and when required.
• Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Personal Characteristics

• Able to take direction from management regarding additional tasks and duties.
• Previous supervisory experience including cashing up and banking.
• Self motivated, with a positive can do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks - including stock SKU management.
• High levels of attention to detail.
• The ability to work both individually and as part of a diverse team.
• Commitment to work 16 hours per week and flexibility to work any day (Monday - Sunday).

Salary / Pay

Up to £13.91 per hour plus non-contractual, hourly sales commission.

Additional Information

If you would like to join the team at Deichmann UK as a Retail Supervisor and you meet the job requirements, we'd love to hear from you.