Retail Sales Assistant

Overview

Travel Service Partner - Asda Travel Money
Location: Wrexham
Hours: 16 per week
Pay: £13.50 per hour + monthly bonus
Contract: Permanent, Part Time

What the job involves

• Welcoming customers, building relationships and delivering fantastic customer service
• Understanding what matters most to each customer and helping them with their travel money needs
• Putting training into action and offering expert advice on products and services, converting interest into sales
• Consistently working towards achieving and exceeding team sales targets
• Processing foreign exchange transactions and online orders accurately in a fast-paced environment
• Working together as a team to drive performance, deliver excellence and celebrate success
• Following company processes and paying attention to detail to stay on track

What we're looking for

• A great communicator who has a passion for excellent customer service
• Active listening skills to understand customer needs and create a fantastic customer experience
• A positive, can-do attitude with a desire to make a difference each day
• A real team player who's ready to learn, grow and develop as part of our amazing team

What's in it for you

• Optional benefits available - including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates
• Wellbeing support: programmes for physical, mental, and financial wellness
• Flexible shifts: a variety of flexible shift patterns to suit different lifestyles
• During busy seasons, voluntary overtime may be available
• 25 days holiday + bank holidays (pro-rata)
• Monthly bonus: earn extra when you hit your targets
• Pension plan: with Scottish Widows
• Career development: access to training, learning pathways, and internal opportunities to grow

What happens next

• Application review - our team will assess your experience and get in touch if it matches
• Online interview - meet the team, learn more about the role, and complete a short currency conversion exercise
• Bureau visit - meet the Bureau Manager, see the bureau in action, and ask questions
• Offer - if it's a good fit, we'll extend an offer and begin pre-employment checks (Criminal Conviction, Credit, and Sanctions) in line with compliance requirements

About Travelex

We're a leading name in foreign exchange with a global footprint. Since 1976, we've helped millions of people access international money-quickly, safely, and simply. At Asda Travel Money, we bring that expertise to local communities across the UK.

Inclusive and equal opportunity

We're proud to be an inclusive employer. Whoever you are, wherever you're from, you'll be welcomed here. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.