Retail Sales Assistant

Retail Sales Assistant

Department: Retail

Employment Type: Permanent - Full Time

Location: Kildare Village

Reporting To: Retail Account Manager

Description

At ELEMIS, our people are at the heart of everything we do. Founded in 1989, we are a global British luxury skincare brand and proud B Corp. Today, ELEMIS operates across multiple markets, with strong presences in both the UK and U.S, and a growing international footprint.

Our award winning products and treatments blend nature's finest botanicals with advanced scientific innovation, delivering high touch luxury experiences that are thoughtfully tailored to each individual.

As a Retail Sales Assistant, you'll be an ambassador for ELEMIS-bringing our sensorial, results driven skincare to life for every customer. You'll enjoy creating genuine connections, delivering exceptional service, and shaping memorable experiences that reflect our commitment to care, quality, and inclusivity.

Contract Type: Permanent

Weekly Hours: 37.5 5 days fully flexible

What Will You Do?

• To pro actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets.
• To raise awareness of the Elemis brand and educate clients in the product and range.
• To participate fully in promotional / PR activity and ensure the success of the promotion and/or event.
• Ensure products prescribed are appropriate to clients' needs and take into account medical contraindications.
• To assist the Account Management Team in accurately recording sales figures and stock levels to meet and exceed KPI's as agreed by the business.
• To maintain the Elemis counter to the highest standards of cleanliness, hygiene and presentation.
• Ensure that customer service is of the highest standard and to handle any client complaints promptly and consult the Account Management Team in all cases.
• Ensure that all details regarding clients are kept in the strictest of confidence, locked away and information is never discussed with inappropriate parties either inside or outside of the Company.

Sustainability Responsibility

• Ensure all duties carried out and actions completed in every aspect of your role, contribute to the short and long term Sustainability Goals set forth by the ELEMIS - Climate, Biodiversity & People Pillars
• To be mindful of Elemis' sustainability pledge when ordering Testers and Professional grade Products.
• To be mindful of Elemis' sustainability pledge when planning and executing Promotional activities, reducing waste wherever possible.
• To carry out other duties as so requested by management at time to time.

The Perfect Candidate:

• Strong proven track record in sales and link selling
• Good level and standard of UK/European education or equivalent
• Proven sales record
• Passionate in achieving results in a target driven environment
• Previous experience working with a premium brand

What We Offer You!

• Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
• Excellent well being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
• Generous Holiday Allowance, increasing with length of service
• Company Pension Scheme
• Bonus/Commission Scheme
• Healthcare Cash Plan (with Dental)
• Employee Assistance Programme for all Associates and their families
• Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
• Much, much more!

Some benefit eligibility is based on length of service or contract type