Retail Operations Advisor with Retail Key Accounts

Retail Operations Advisor with Retail Key Accounts

Applications are invited for the position of Retail Operations Advisor with Retail Key Accounts.

Reporting to the Head of Sales for Retail Key Accounts, the role of the Retail Operations Advisor is integral to optimising business potential by providing advice to our customer, Maxol, on all areas of store operation.

This in turn has a positive impact on our customer's performance and contributes to overall brand performance.

Key Responsibilities

• Dedicated to MAXOL account for contract duration.


• Ensuring optimum performance of the Company's business activities in a designated area.


• Manage customer loyalty across all commodities ensuring customers purchase all products committed under the trading and supply agreements.


• Developing effective business relationships with customers in the area.


• Providing customers with best practice advice store operation advice, margin optimisation and assistance in their businesses.


• Responsible for advising customers on the procedures on the maintenance of exceptional standards of food hygiene.


• Responsible for store audits and follow up of underperforming stores as measured by scorecards and excellence audits.


• Working with the wider support team of Fresh Food and Alcohol advisors to implement best practice at store level.


• To manage retailer compliance with Company policies and procedures.


• Get involved, when necessary, with major and mini projects instore. This can include involvement in the planning of new store openings and existing store refits.

Ideal Candidate

• Have significant retail experience and experience as a store manager for several years, in a customer-focused, standards-driven food retail organisation.


• Will have an excellent understanding of margins and appreciate the importance of effective margin management in store operation.


• Be ambitious, with demonstrable career progression to date.


• Will be educated to leaving certificate standard, at a minimum, ideally with a relevant third level business qualification.


• Will be someone who can think strategically as well as operationally.


• Possess strong interpersonal skills.


• Be numerate and possess strong I.T. skills.


• Can adhere to tight deadlines and motivated to achieve results.


• Will be someone who works well as part of a team.


• Have a passionate focus on business performance as well as personal development.