Elite Contract Support Officer - Kent

Overview

Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?

Apply now!

Role

Role: Elite Security Officer

Pay Rate: £14.55 p/h

Shift Pattern: Various - Cover minimum 36 hours per week

Location: Medway, Dartford, Faversham, Erith & West Malling (Kent)

Role Requirements

SIA License and manual driving licence

Benefits

• Financial support for SIA Licensing and renewal
• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits
• Progression, training, and development opportunities

Additional benefits via our ReWard membership

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and Supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme

Main Duties

• Act as a point of contact and information centre for staff, visitors, and tenants.
• Maintain professionalism in all interactions.
• Adhere to all instructions, written and verbal.
• Control access points, allowing or denying entry to visitors.
• Conduct regular patrols to deter threats to client property and assets.
• Investigate incidents and take appropriate lawful action as per corporate policy.
• Complete daily reports with detailed information, observations, and surveillance footage.
• Demonstrate excellent communication skills across all platforms, including verbal, written, and via security radios.

Must haves

• Valid Frontline SIA licence
• UK manual driving licence
• Minimum 1 year of proven work experience as a Corporate Security Officer
• Excellent customer service and communication skills
• Exemplary standards of personal presentation
• IT literate with the ability to operate detecting systems and emergency equipment
• Quick thinking and problem-solving skills
• Positive attitude towards people and challenges
• Must be available 7 days a week

About Ward Security

Ward Security provides security services solutions to a range of UK businesses, including CCTV systems, property management, guard dog security, key holding services, guard patrols, and alarm responses. With over 1500+ staff operating nationally.

We are committed to equality of opportunity in all aspects of employment and operation. Ward Security is an equal-opportunity employer, dedicated to recruiting, hiring, training, and promoting individuals based on qualifications, skills, and abilities. We value diversity and an inclusive workplace.