Repairs and Maintenance Administrator

Contract Terms: 35 hours per week (full time), Permanent
Salary: H4-H1 (£27,908-£31,558) of the Albyn Group pay scales. Salary placing will normally be at the lower point of the scale.
Location: Invergordon Office
Closing Date:Sunday, 26th July 2026 at 11.59pm
Interview Date: Monday, 10th and Tuesday, 11th August 2026

About the Role
We are looking for a dedicated Repairs and Maintenance Administrator to provide high levels of administrative support to our customers and Repairs and Maintenance function.

You will provide front-line information and administration to our customers, in line with our organisational values, aims and objectives.

We are looking for a caring, adaptable, professional and detail-oriented individual who is meticulous in their work, has a high standard of computer literacy.

We're looking for someone with

• A high standard of computer literacy, particularly in Microsoft Word, Excel, and Outlook.
• An interest in social housing issues, with experience in front-line customer service, including handling telephone enquiries.
• The ability to accurately input and manage data in information systems and generate reports when required.
• Experience handling challenging situations with resilience, flexibility, and confidence.
• The ability to model positive behaviour and ensure that customers and colleagues feel valued and supported.

About Albyn Housing Society
Albyn Housing Society is a progressive organisation with a commitment to providing high-quality, affordable homes across the Highlands. We are proud of our customer-first approach and are always looking for innovative ways to deliver value for money. Our values - Being Adaptable, Being Caring and Being Professional - are at the heart of everything we do. As a Repairs and Maintenance Administrator, you'll play a crucial role in shaping the future of our housing and customer services while ensuring the safety and satisfaction of our tenants.

What we are Offering:
We value our employees and offer many benefits including but not limited to:

• 28 days annual leave entitlementplus 12 days business/public holidays.
• Development and training opportunities
• Day one sick pay
• Company pension scheme
• Access to an employee assistance program available 24/7
• Family friendly policies

Do you see yourself in this role? We welcome you to apply by submitting a completed application form OR CV along with a supporting statement to , demonstrating your skills, experience and knowledge, which are relevant to the Person Specification and Job Description.

Please note that CVs without a supporting statement may not be considered.

For further information or an informal chat, please contact Georgia Bailey, Senior Compliance Officer on