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Remote Tier 1 Technical Support Specialist
Posted 6 days 2 hours ago by Routeware, Inc.
Permanent
Full Time
Other
Not Specified, United Kingdom
Job Description
Routeware, Inc. is seeking a Tier 1 Technical Support Specialist to be the first point of contact for customers, handling calls and tickets, and resolving software and hardware issues across Routeware products.
You will work in a fully remote, UK-based environment with daily email and phone interactions, requiring strong communication, problem-solving, and a calm, customer-focused approach. Training is provided, and you'll collaborate with cross-functional teams on ongoing projects.
Routeware, Inc.
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