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Remote SaaS Customer Success Manager: Growth & Retention
Posted 19 hours 24 minutes ago by Corriculo
Permanent
Full Time
Call Centre / Customer Service Jobs
Oxfordshire, Banbury, United Kingdom, OX160
Job Description
Corriculo is seeking a Customer Success Manager for a growing SaaS events technology business. You will own the customer journey from onboarding through expansion, managing a portfolio of around 20 clients in a fast-moving environment.
You will partner with sales, product and operations, travel to visit clients, and drive KPI metrics such as NPS, retention and expansion revenue to shape the service and client experience.
Corriculo
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