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Remote Customer Service Team Lead & Coach
Posted 5 hours 38 minutes ago by ImmigrationGPT
Permanent
Full Time
Customer Service Jobs
Not Specified, United Kingdom
Job Description
Endurance Care Limited is seeking a Customer Service Team Lead to support growth through new hire training, coaching, QA audits, and escalations. You will ensure staff are knowledgeable about products, processes, and expectations while mentoring peers and maintaining a positive, professional attitude.
The role includes live call monitoring, performance reviews, and the preparation of training materials. This is a remote, home-based position with opportunities for career advancement.
ImmigrationGPT
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