Remote Customer Service Advisor - London-Based Employer

Remote Customer Service Advisor - London-Based Employer

A London-based company is seeking a Customer Service Advisor to join its remote team. This role is ideal for individuals with excellent customer service skills, strong verbal and written communication abilities, and a talent for building positive relationships. Computer literacy is essential, along with a proactive attitude and a genuine desire to support customers effectively.

If you're looking for a remote opportunity with a company committed to delivering exceptional service, apply today and take the next step in your customer service career.

Position: Customer Service Advisor

Job Type: Full Time

Location: Remote

About the Role

Our client is looking to recruit a Customer Service Adviser to be based in London / Working from home.

Key Responsibilities

• First point of resolution for all inquiries
• Providing members with advice and guidance on next steps and their on-going journey with the organisation.
• Developing and maintaining excellent communications with other teams and divisions
• Respond to all inquiries from all members up to the first level resolution and refer any second resolution calls to other sections across the organisation as appropriate.

Requirements:

• Have excellent communication and listening skills.
• Relationship building skills
• Flexible to work shifts.

Required Documents

• CV/Resume

Application Process

Interested and qualified candidates should visit HERE to apply