Receptionist

Receptionist

• Annual Salary: £25,000 - £30,000 (depending on experience)
• Location: St Albans
• Job Type: Full-time, Permanent

Join a Top 50 accountancy practice recognised as one of the top 100 Great Places to Work. We are looking for a motivated and organised Receptionist to enhance our front of house operations in St Albans. This role offers a fantastic opportunity to develop a career in a professional setting, providing exceptional client service and administrative support.

Day-to-day of the role:

• Greet and assist visitors in a professional manner.
• Handle all incoming calls with professionalism and efficiency.
• Perform general reception duties such as booking couriers, ordering lunches, and managing incoming and outgoing mail.
• Input archive data and assist in transitioning to paperless archiving.
• Manage client records and ensure the safekeeping of client documents.
• Maintain meeting rooms and prepare refreshments for client meetings.
• Assist with general administration across various departments as needed.
• Engage in diary management, drafting correspondence, and supporting HR and Learning & Development teams.

Required Skills & Qualifications:

• Minimum of three years' professional experience in a receptionist or front of house role, or experience in hospitality or retail with customer-facing responsibilities.
• Good working knowledge of Microsoft Office Suite (Word, PowerPoint, Outlook).
• Experience with CCH or similar Document Management System is desirable but not essential.
• Strong communication skills, both written and oral.
• Ability to multitask, prioritise, and maintain a high degree of attention to detail.
• Proactive and self-reliant, with the ability to work effectively in a team.

Benefits:

• 25 days holiday.
• Pension scheme.
• Life Assurance (4x salary).
• Opportunity to develop and grow in a supportive environment.

This role is office-based due to the requirement to welcome clients in person, and our hybrid working policy does not apply.