Receptionist

Receptionist - Bupa Dental Care Stalybridge

Join our friendly team at Bupa Dental Care Stalybridge, working alongside Practice Manager Philippa Kenyon, where you'll be at the heart of delivering a first class patient experience.

Practice Location

Bupa Dental Care Stalybridge
Stalybridge, Greater Manchester (SK15 area)

Located in a convenient town centre setting, the practice is surrounded by:

• Local shops, cafés, and supermarkets
• Stamford Park - great for breaks or after work
• Nearby healthcare and community services

How to Get There

Train: Stalybridge Railway Station is close by ( 5-10 minutes walk), with direct links to Manchester Piccadilly and surrounding areas.

Bus: Regular bus routes serve the town centre from Ashton-under-Lyne, Hyde, and Manchester.

Car: Easy access via the A635, with local street parking and nearby car parks available.

Working Pattern

Monday: 7:45 - 18:15

Tuesday: 7:45 - 18:15

Wednesday: Day Off

Thursday: 7:45 - 18:15

Friday: 7:45 - 18:15

Weekly Hours: 40 hours

Flexibility required - to support other nearby Bupa practices.

About the Role

Our receptionists play a vital role in creating a positive experience for every patient. From the moment they walk through the door, you'll help them feel comfortable, supported, and well cared for. This is a varied and rewarding role where no two days are the same, and you'll be right at the heart of the practice.

Key Responsibilities

• Welcoming patients and managing the front desk
• Booking and managing appointments efficiently
• Handling patient queries both in person and over the phone
• Supporting the clinical team with administrative tasks
• Maintaining accurate patient records
• Processing payments and financial administration

What We're Looking For

• Strong communication and organisational skills
• A friendly, professional, and patient-focused approach
• Previous reception or customer service experience (dental/healthcare desirable but not essential)
• Ability to work in a fast-paced environment

Benefits of working with us

• Competitive pay - with opportunities to increase through training and development.
• Healthcare & wellbeing support - including quick access to remote GP, physiotherapy, and mental health services through MyHealthcare, plus an annual allowance of around £350 to spend on Bupa products. You'll also have access to our Employee Assistance Programme (EAP), Family Mental HealthLine, Bupa's Personal Energy wellbeing programme, and discounted dental insurance for you and your family.
• Financial & lifestyle benefits - from retail discounts and tools to support your financial wellbeing, to reduced rates at gyms and digital fitness providers across the UK. You'll also have the flexibility of Wagestream, giving you access to your pay before payday.
• Career pathways and progression - ongoing training and support to grow with Bupa Dental Care.
• Additional health perks - Cycle to Work Scheme, free annual flu vaccine, discounted eye tests, and Bupa's Menopause Plan.
• and much more, just ask!

Why join us?

At Bupa Dental Care, you'll be part of a supportive, welcoming team where you can make a real difference to patients every single day. We'll give you the tools and training you need to succeed, along with opportunities to grow your career in a business that puts people first.

We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.