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Receptionist - Southampton NEW Rapport Posted today £31,000 per year Southampton Operations

Posted 2 hours 7 minutes ago by Chartwells Independent

£31,000 Annual
Permanent
Full Time
Other
Hampshire, Southampton, United Kingdom, SO140
Job Description

Join a workplace where hospitality, organisation and professionalism come together to deliver an exceptional experience for clients, visitors and colleagues.

We are seeking a Receptionist to join our Rapport team in Southampton. You will play a key role in ensuring smooth front of house operations while supporting the wider team. This is an exciting opportunity for someone who enjoys being organised, thrives on variety, and takes pride in creating a welcoming and efficient environment.

Contract & Hours
  • Type of contract: Full time, 6 month Fixed Term Contract

  • Hours: 40 hours per week, Monday-Friday, 7am to 6pm worked on a shift rota to meet business needs

  • Location: Southampton

What will you get?
  • Financial Freedom: Exclusive travel and grocery discounts, plus life assurance and cash rewards

  • Secure Your Future: Contributory pension scheme

  • Health Matters: Access to wellbeing initiatives, an Employee Assistance Programme, and digital GP services

  • Grow with Rapport: Continuous learning and development opportunities to advance your career

  • Be Recognised: WOW! Awards and Rapport Excellence Awards

  • Give Back: One paid volunteering day each year

Main Responsibilities
  • Warmly welcome clients and visitors, escort them to meetings, and coordinate refreshments

  • Manage incoming calls, route appropriately, and take accurate messages

  • Book and prepare meeting rooms, ensuring equipment and refreshments are ready

  • Maintain clean and organised reception and meeting areas

  • Manage visitor access, including badges and sign in procedures

  • Receive, sort, and dispatch mail and packages

  • Monitor and order office supplies efficiently

  • Support events and ad hoc administrative tasks as required

  • Act as Travel Programme Coordinator, assisting with bookings and queries

  • Handle confidential information with discretion

The Ideal Candidate Will
  • Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together

  • Have a warm, approachable personality and a professional, courteous manner

  • Be highly organised, detail oriented, and able to prioritise a diverse workload

  • Be confident managing multiple stakeholders, including clients, colleagues, contractors, and VIPs

  • Demonstrate strong IT skills, including Outlook, Microsoft Office, and general office systems

  • Be proactive, adaptable, and resourceful with a can do attitude

  • Maintain confidentiality and exercise discretion when handling sensitive information

  • Be comfortable working independently as well as part of a team

  • Have excellent communication and time management skills, remaining calm under pressure

We are committed to diversity, equality and inclusion through our "Be Yourself at Rapport" programme and Employee Networks. Wellbeing is a priority, and we provide initiatives that support mental and physical health. Rapport is a Disability Confident Employer, partnering with organisations to create inclusive employment opportunities.

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