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Receptionist - PCC (Burton upon Trent)
Posted 2 days 17 hours ago by The Rowan Organisation
Role: Receptionist
Contract: Temporary
Salary: Competitive, aligned with NHS Band 2/3 depending on experience
Location: Burton upon Trent
About UsWe are a busy, patient-focused Primary Care Centre dedicated to delivering high-quality healthcare services to our community. Our team is committed to providing compassionate care and ensuring every patient feels valued and supported.
The RoleWe are seeking a friendly, professional, and highly organised Receptionist to join our front-of-house team. As the first point of contact for patients, you will play a vital role in creating a welcoming environment and ensuring the smooth running of daily operations.
Key Responsibilities- Greeting patients and visitors with warmth and professionalism
- Managing appointment bookings via telephone, online, and in person
- Handling patient queries and directing them to the appropriate services
- Maintaining accurate records and updating patient information systems
- Supporting clinicians and administrative staff with day-to-day tasks
- Ensuring confidentiality and compliance with NHS policies
- Excellent communication and interpersonal skills
- Strong organisational abilities and attention to detail
- Confident in using IT systems (training provided for NHS software)
- Ability to remain calm under pressure in a busy environment
- Previous experience in a healthcare or customer service role is desirable but not essential
Please apply below or call us on . Between 09:00-17:00 Monday to Friday.
Email us on for assistance with this job.
