Receptionist - PCC (Burton upon Trent)

Role: Receptionist

Contract: Temporary

Salary: Competitive, aligned with NHS Band 2/3 depending on experience

Location: Burton upon Trent

About Us

We are a busy, patient-focused Primary Care Centre dedicated to delivering high-quality healthcare services to our community. Our team is committed to providing compassionate care and ensuring every patient feels valued and supported.

The Role

We are seeking a friendly, professional, and highly organised Receptionist to join our front-of-house team. As the first point of contact for patients, you will play a vital role in creating a welcoming environment and ensuring the smooth running of daily operations.

Key Responsibilities

• Greeting patients and visitors with warmth and professionalism
• Managing appointment bookings via telephone, online, and in person
• Handling patient queries and directing them to the appropriate services
• Maintaining accurate records and updating patient information systems
• Supporting clinicians and administrative staff with day-to-day tasks
• Ensuring confidentiality and compliance with NHS policies

About You

• Excellent communication and interpersonal skills
• Strong organisational abilities and attention to detail
• Confident in using IT systems (training provided for NHS software)
• Ability to remain calm under pressure in a busy environment
• Previous experience in a healthcare or customer service role is desirable but not essential

Please apply below or call us on . Between 09:00-17:00 Monday to Friday.

Email us on for assistance with this job.