Reception and Office Manager

Reception & Office Manager - West End London

Salary: £50,000 + Benefits. Hours: 9am - 5pm. Working pattern: 5 days in office.

Role

This is a varied position combining reception management, office operations, facilities coordination, employee engagement and health & safety responsibilities.

Responsibilities Reception & Front of House

• Act as the first point of contact for all visitors, clients and guests.
• Deliver a professional and welcoming front of house experience.
• Manage meeting room bookings, set up and hospitality requirements.
• Coordinate catering for meetings and events.
• Oversee post, couriers and deliveries.
• Ensure reception and communal areas are maintained to an exceptional standard.

Office & Facilities Management

• Manage day to day operations of a busy office environment.
• Liaise with landlords, building management and contractors.
• Coordinate office maintenance, repairs and workplace improvements.
• Manage office supplies, stationery, kitchen provisions and equipment.
• Support office moves, workspace planning and onboarding logistics.
• Identify opportunities to enhance workplace efficiency and employee experience.

Vendor & Supplier Management

• Manage relationships with external suppliers and service providers.
• Monitor service levels and vendor performance.
• Coordinate contract renewals and supplier reviews.
• Maintain accurate records and ensure value for money across services.

Employee Experience & Events

• Plan and coordinate internal events and employee engagement initiatives.
• Organise seasonal celebrations, team building activities and company events.
• Support company wide meetings, presentations and town halls.
• Help foster a positive and collaborative office culture.

Health & Safety & Compliance

• Act as the office Health & Safety lead.
• Coordinate workplace risk assessments and compliance activities.
• Manage fire safety procedures, drills and emergency protocols.
• Maintain workplace safety records and documentation.
• Support wellbeing initiatives and workplace best practice.

About You

• Previous experience within Office Management, Facilities Management, Workplace Experience or a similar role.
• Experience overseeing reception and front of house operations.
• Strong knowledge of workplace health & safety and office compliance.
• Experience coordinating events and employee engagement initiatives.
• Excellent organisational and multitasking skills.
• Strong communication and stakeholder management abilities.
• A hands on, service focused approach.
• Proficiency in Microsoft Office, including Outlook, Word, Excel and PowerPoint.

If you are a personable, proactive and detail oriented Office Manager who enjoys creating exceptional workplace experiences, we would love to hear from you.

Please apply now! REF: OE193273