Quality Officer (Pharma)

Quality Officer

Location: Hybrid - West & East Midlands
Salary: £35,000 - £40,000 + Benefits
Permanent

An exciting opportunity has arisen for a Quality Officer to join a growing organisation operating within a highly regulated healthcare and distribution environment. This role will play a key part in maintaining compliance, supporting quality systems, and ensuring operational activities align with industry standards and regulatory requirements.

Key Responsibilities

• Provide Quality Assurance support to ensure activities are undertaken in compliance with GDP and internal quality procedures.
• Support operational teams by providing quality guidance and compliance advice.
• Manage and maintain Change Controls, Deviations, CAPAs, and associated quality records.
• Coordinate supplier audits, internal audits, annual reviews, and quality-related schedules.
• Collect and analyse data for investigations, KPI reporting, quality metrics, and management reports.
• Support audit readiness activities and assist during client and regulatory inspections.
• Assist with supplier management processes, including qualifications, audit actions, and surveys.
• Support Quality Management System (QMS) activities in line with GDP, ISO 9001, and ISO 13485 standards.
• Liaise with internal and external stakeholders to support compliance and quality objectives.
• Support onboarding, validation activities, system testing, and process reviews.
• Assist with product quality investigations, complaint management, and process improvement initiatives.
• Review and manage quality documentation, ensuring records are maintained in accordance with ALCOA principles and regulatory requirements.

About You

We are seeking a proactive and organised quality professional with experience working within regulated environments.

Essential Experience

• Previous experience within a Quality Assurance, Quality Officer, Quality Coordinator, or Quality Administration role.
• Experience working within a GDP (Good Distribution Practice) environment.
• Experience managing audits, CAPAs, deviations, change controls, investigations, and quality documentation.
• Strong organisational skills with the ability to manage multiple priorities.
• Excellent stakeholder management and communication skills.
• Proficient in Microsoft Office applications, particularly Excel and Word.

Desirable Experience

• Experience within the pharmaceutical, healthcare, life sciences, or medical device sectors.
• Knowledge of ISO 9001, ISO 13485, SAP, electronic QMS platforms, or temperature monitoring systems.
• Experience supporting supplier management, regulatory inspections, and audit readiness activities.