Quality Assurance Technician

Job Title

Quality Assurance Technician

Location

Midleton, Cork

Contract

Permanent

The Role

We are hiring a Quality Assurance Technician to join our Quality team at Midleton Distillery. This position supports the delivery of consistent product quality through laboratory analysis, data reporting, and continuous improvement activities. This is a hands-on role within a laboratory environment, working closely with production and cross-functional teams.

Key Responsibilities

• Conduct laboratory analysis across raw materials, intermediates, final products, utilities, and wastewater streams
• Record, trend, and analyse test results; escalate and investigate non-conformances
• Maintain and update laboratory documentation and standard operating procedures
• Perform calibration, troubleshooting, and verification of laboratory equipment
• Maintain laboratory supplies and coordinate servicing with external providers
• Support investigations by providing data insights to resolve quality issues
• Prepare reports and contribute to production KPI tracking
• Participate in internal and external audits
• Support continuous improvement initiatives within the laboratory and production areas
• Collaborate with cross-functional teams including Production, Health & Safety, Environmental and Maintenance

Qualifications Essential Criteria

• Third-level qualification in Science, Food Science, or related discipline
• Previous laboratory experience in a regulated environment (e.g. ISO, BRC, GMP)
• Knowledge of quality and food safety standards (e.g. ISO9001, ISO22000/FSSC22000, BRC, ISO14001 or equivalent)
• Strong analytical and problem-solving skills
• Experience with laboratory systems (e.g. LIMS, SAP)
• Ability to accurately record, analyse, and report data
• Strong organisational skills and ability to manage multiple priorities
• Good IT skills

Desirable Criteria

• Experience in assay validation, calibration, or troubleshooting of instruments
• Experience preparing KPI reports or trend analysis
• Experience contributing to audits or compliance processes
• Exposure to continuous improvement initiatives

Working Pattern

This role operates on a rotating shift schedule, including evenings and weekends. Typical shift patterns include: 07:00 - 15:30; 08:00 - 16:30; 11:00 - 19:30

What We Offer

We understand our people are our special ingredient and at different points, employees require different supports at different stages of their working lives. Our benefits, perks and programmes look to support your employee journey. Some of offerings include profit share; annual profit share scheme; annual allowance to spend on our portfolio of products and merchandise; People Development programmes; Family leave (maternity, parent and paternity leave); Parental Support through the Reconnect programme; THRIVE wellbeing programme; charity days; and other diversity and inclusion initiatives.

We actively welcome individuals from all walks of life and warmly welcome those with diverse religious backgrounds, ethnicities, members of the Irish Travelling community, genders, abilities, and identities. It's the mix of our experiences, voices, and cultures that gives us our true character.