Property Services Scheduler

Property Services Scheduler

Company: Reed Talent Solutions

Salary: £28,750

Hours: Full-time

Location: Redhill, RH1 1SS

Working pattern: Hybrid - 1 day remote

Job type: Permanent

Posting date: 5 Aug 2026

Closing date: 4 Sept 2026

Working hours: Full time - 36 hours per week. Shifts between 7.30am - 5.00pm

Schedule type: Office based for the first 3-6months. Hybrid working allowed after this point, 1-2 days home based dependant on business needs.

The Role

Are you ready to make a real difference in people's lives while building a rewarding career? At Raven Housing Trust, we're passionate about creating safe, healthy homes for our residents-and we're looking for someone who shares that commitment.

As a Property Services Scheduler, you'll join a forward-thinking customer welfare team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter.

This is more than a job-it's an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Raven, we empower our people to lead with purpose. You'll join an organisation that values belonging, ownership, and collaboration-where your voice matters and your impact is felt across our communities. We're proud of our inclusive, supportive culture and our commitment to professional development.

What you'll be doing:

• Allocate and schedule repairs, voids, cyclical and contractor works to maximise operative productivity, minimise downtime and ensure diaries are full, with contingency work available for cancellations.
• Ensure repairs and voids appointments are booked, kept, and completed within priority timescales, meeting KPI's for turnaround, first-time fix, and customer satisfaction.
• Monitor progress of all works, ensuring follow-on jobs are booked promptly, and projects are completed to time, cost and quality standards.
• Liaise effectively with customers, customer services, and operatives to provide clear, timely communication, resolve queries and complaints quickly to improve satisfaction and reduce escalations.
• Accurately record job details, materials, certificates, and contractor information in - Raven's housing management and scheduling systems.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.