Property Manager

West London NHS Trust is working in partnership with Central London Community Healthcare NHS Trust (CLCH) to develop a new property management shared service.

As a Property Manager in this newly formed team you will be responsible for the management of a diverse portfolio of landlord properties across one or both organisations, supporting the joint Head of Property in ensuring service users' needs are met through delivery of high quality estate.

This is an exciting opportunity to be part of a newly formed team, requiring a dynamic person centred approach with an ability to deal with a varied and complex portfolio of properties, as well as an ability to understand a broad range of specialist information with experts and non-experts.

There are approximately 350 properties that the team will be responsible for covering, across 11 London Boroughs (including Harrow, Brent, Ealing, Kensington & Chelsea, Westminster, Hammersmith & Fulham, Hounslow, Richmond, Wandsworth, Merton and Barnet) and Hertfordshire.

The properties range in age, type, size and value and include clinical and non-clinical functionality and include occupancy agreements with private landlords, other NHS Trusts, Community Health Partnerships (CHP) and NHS Property Services (NHS PS).

Main duties of the job

Property Management

Foster understanding of the property portfolios across both Trusts

Manage an agreed portfolio from the Trusts land and property portfolio

Manage occupancy agreement terms

Where the Trusts currently occupy properties where there is no occupancy agreement in place, implement these as a priority with due consideration for service requirements.

Ensure all obligations within occupancy agreements are adhered to.

Work with landlords and agents to ensure a smooth process for managing dilapidations at the end of occupancy agreements.

Work closely with the Trusts Capital, Estates and Facilities teams where the Trust has obligations under Full Repairing or Internal Repairing occupancy agreements, including building condition surveys and life cycle cost programmes.

Manage wayleaves, easements and public rights of way on all Trust properties / estate

Manage accurate record keeping during the occupancy term of all properties (written and photographic).

Ensure that property information is seamlessly integrated into the existing Trust document management systems.

Work with the Trust's sustainability teams and landlords to ensure sustainable initiatives are implemented in line with the Trust's Green Plans.

About us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification Qualifications and Training

• Educated to degree level or equivalent, plus specialist knowledge in relevant discipline acquired through courses & experience to MSc or equivalent.
• Evidence of continuous professional education and training
• RICS or other Professional body membership

Experience

• Experience in a leadership role managing a complex and varied property portfolio with multiple landlords and tenants
• Experience of working within the commercial property sector with a focus on managing occupancy agreements
• Direct experience of leading negotiations of contract terms, with reference to financial, legal and technical queries and due diligence.
• Understanding of provision and delivery of healthcare services
• Public sector procurement
• Experience of working within the NHS/healthcare sector
• Experience of managing contractual relationships with a good understanding of performance management methodology and processes
• Experience of NHS Capital planning processes and project delivery
• Experience of assessing opportunities and risks within property portfolios
• Experience of the role of specialist consultants in the professional team and co-ordinating their use in the provision of technical surveys and advice

Knowledge & Skills

• Strong business acumen, commercial knowledge and awareness
• Knowledge of the NHS and the current strategic agenda
• Ability to compile, analyse and report on complex data and contentious issues in a manner that can be easily understood.
• Ability to understand a broad range of specialist information and exchange this with experts and non-experts to meet service needs.
• Proven negotiation skills with landlords and suppliers.
• Leadership skills with ability to build working relationships across internal and external boundaries and get results
• HTM/HBN compliance
• Use of property databases/ CAFM
• Health and safety including risk assessment
• National standards of cleaning

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£53,751 to £60,651 a yearper annum inclusive