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Programme Manager - Control Operations

Posted 2 days 23 hours ago by Doist

Permanent

Full Time

Other

Yorkshire, Sheffield, United Kingdom, S5 9

Job Description

Anticipated Contract End Date/Length: ASAP - 01 July, 2027 Work set up: Hybrid (3 days onsite is mandatory)

Our client in the Information Technology and Services industry is looking for a Programme Manager - Control Operations to join their team. The successful candidate will own delivery and governance for cross-control initiatives and coordinate BAU across Control Operations. You'll ensure "no surprises" execution, timely escalation, and leadership-ready reporting.

What you will do:

Front door for cross-control initiatives: intake/triage, define scope and plan, coordinate deliverables and dependencies, maintain RAID/trackers, run governance cadence, elevate blockers early with facts/options, provide timely status reporting.
BAU coordination across the team: resource/capacity planning and cover, budget tracking/forecasting support, coordination and submission of packs/materials/metrics, improve ways of working (templates, reporting, governance hygiene).
Stakeholder management: align partners across controls/risk/audit/ops/tech, land decisions, resolve day-to-day friction, provide concise comms.
LT support & cover: act as an extension of LT (OIC when required), produce decision-ready updates with clear narrative and recommendations.
Build bench strength: delegate, coach GCB5/6, create cross-cover and repeatable processes.
GCB4 capabilities (bar)
End-to-end ownership (We Take Responsibility): delivers outcomes from plan to closure; exceeds by leading across boundaries as default owner.
"No surprises" risk leadership (We Get It Done): early escalation + accurate metrics; exceeds by anticipating risk and improving control hygiene.
Decision-driving influence (We Value Difference / We Get It Done): aligns stakeholders and lands decisions; exceeds by unblocking contentious topics across pods.
Strategic prioritisation (We Take Responsibility / We Get It Done): makes sensible trade-offs; exceeds by shaping priorities and simplifying complexity for LT.
LT support & cover (We Succeed Together / We Take Responsibility): reliable OIC and LT-ready packs; exceeds by reducing LT involvement via crisp options/recommendations.
Builds capability (We Succeed Together): coaches and creates cover; exceeds by developing successors and scalable ways of working.