Program Ops Manager

Amazon Global Selling is a key initiative to achieve our vision to offer customers Earth's largest selection. We provide businesses the opportunity to sell their goods on the Amazon platform worldwide. Each year, tens of thousands of businesses join our Marketplace in 10 countries, adding millions of new products. More than 2 million sellers use this Marketplace, exceeding 40% of total Amazon unit sales and growing.

AsiaX and China expansion team currently is looking for an experienced and talented Program Ops Manager to join our central PMO team, make high judgmental and strategic decisions based on in-depth data, and effectively influence worldwide senior leadership to drive complex initiatives and product launches to move the needle for business growth and improve seller experience. The ideal candidate should be able to deal with ambiguity with resilience, successfully influence diverse global senior leadership with holistic mechanism, manage and move forward complex initiatives/programs, and make strategic quality decisions and trade-offs based on data and resources. He/she should be a seasoned program manager/business analysis manager with effective communication skills while earning trust from others and with experienced program management skills on top of sharp business acumen. The experience of working autonomously across various level of experience from global leadership to local business teams in a fast-paced and ambiguous environment is highly preferred.

Key job responsibilities

1. Handle large, complex data solution, conduct strategic analysis and insight generation, drive mid-to-long term initiatives to improve seller experience and to accelerate business growth for Global Selling Business.
2. Establish the holistic and effective mechanism to cooperate with customers (sellers and business teams) to identify problems and successfully influence global senior leadership to drive scalable solutions and make measurable business impact timely.
3. Closely work and review with worldwide PMO counterparts, Asia Global Selling PMO leadership, and ROA and CCN business teams for roadmap priority and resources allocation based on data-driven metrics; and relentlessly improve the existing process to ensure a seamless communication across global, central PMO, and local leadership team.
4. Define and continuously shape the strategy based on data insight. Utilize Excel, SQL, Python and dashboard to manage data to determine target Sellers/Selection for new product/project adoption. Conduct forecasting by recognizing past data & trends.

Qualifications

1. Experience with data visualization software (e.g., AWS QuickSight or Tableau) or open-source project.
2. 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience.
3. Experience in Statistical Analysis packages such as R, SAS and Matlab.
4. Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling.
5. MBA or Master's degree in related field.
6. Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets.
7. Experience with e-commerce, tech / Internet, or in-house / strategy consultant.

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