Planning Co-ordinator

Planning Coordinator

Location: Coventry (Hybrid Working)
Salary: £30,000 per annum
Contract: 12 Month Fixed Term Contract
Start Date: Immediate

Are you an organised administrator who thrives in a fast-paced environment? Do you enjoy coordinating multiple tasks, building strong relationships and solving problems? If so, we'd love to hear from you.

We're looking for a Planning Coordinator to join our friendly and supportive team of six based in Coventry. This is an excellent opportunity for someone with strong administrative experience who enjoys working collaboratively and takes pride in keeping things running smoothly.

Working closely with the Planning Manager, you'll play a key role in managing and developing our UK field support locker network, ensuring customers receive an efficient, reliable service while supporting business growth.

What you'll be doing

• Managing relationships with approximately 400 hosting partners, from national retailers to independent businesses.
  
  
• Acting as the first point of contact for day-to-day host enquiries, resolving issues and coordinating new site requests.
  
  
• Supporting new customer implementations by ensuring locker locations are planned and delivered to agreed deadlines.
  
  
• Matching engineers to suitable locker locations and identifying opportunities to expand network capacity.
  
  
• Monitoring locker capacity and performance to maximise efficiency across the network.
  
  
• Ensuring the locker estate remains compliant with Health & Safety requirements, including monitoring risk assessments and coordinating any required actions.
  
  
• Working with third-party site finders to identify new locations, assess suitability and coordinate legal documentation for new hosts.
  
  
• Liaising with internal maintenance teams and external installers to ensure installations are completed on schedule.
  
  
• Maintaining accurate records, host licence agreements and planning data.
  
  
• Supporting the team by responding quickly to operational issues and arranging alternative solutions where required.
  
  

What we're looking for

We're looking for someone who is highly organised, proactive and enjoys working with people. You'll be confident managing a varied workload and communicating with both internal teams and external partners.

You'll ideally have:

• Previous experience in an administrative or coordination role.
  
  
• Excellent organisational skills and strong attention to detail.
  
  
• Confidence using Microsoft Outlook and Excel every day.
  
  
• Good working knowledge of Microsoft Office, including SharePoint.
  
  
• Excellent communication and relationship-building skills.
  
  
• A proactive approach with strong problem-solving abilities.
  
  
• A flexible, positive attitude and the ability to work well within a team.
  
  
• Geographical knowledge of the UK and Republic of Ireland would be advantageous.
  
  
• Experience using Salesforce would be a significant advantage, although full training will be provided.
  
  

What you'll receive

• Salary of £30,000
  
  
• Hybrid working based from our Coventry office.
  
  
• 12-month fixed-term contract with an immediate start.
  
  
• The opportunity to join a welcoming, supportive team of six.
  
  
• A varied role where no two days are the same.
  
  
• The chance to make a real impact within a growing and collaborative business.
  
  

If you're a confident administrator with excellent organisational skills and enjoy coordinating people, processes and projects, we'd love to hear from you. Apply today for an immediate start.