Personal Assistant to CAMHS Heads of Service

Personal Assistant to CAMHS Heads of Service

Child and Adolescent Mental Health Services (CAMHS) are looking for a self motivated, organised, and proactive individual to join the team in the role of Personal Assistant to the two Heads of CAMHS and the three CAMHS Clinical Leads. The role would suit someone with experience in personal assistant or senior administrative roles, who is used to working in a dynamic and energetic service. Experience in a health and or social care environment and a commitment to working to improve care and support for children and young people would be of benefit. A positive and flexible approach is essential in this role.

Berkshire Healthcare operates services for Children, Families and all age pathways across the whole of Berkshire. Services are operationally managed in 2 Portfolios: Children's, Family and Neurodiversity Services (CFAN) and CAMHS, BEDS and LD Services.

This post works to provide high level administrative support to the Head of Service for CAMHS Access, Advice and Getting Help Services and the Head of Service for CAMHS Getting More Help, Targeted and Risk Support Services.

Main duties of the job

• Assist Heads of Service in the organisation of their electronic calendars, appointments, correspondence, and office administration
• Co ordinate internal and external meetings and take minutes as required
• Monitor processes and prioritise all incoming communication (physical and electronic), distributing correspondence for action, drafting responses, process checking and follow through
• Ensure Heads of Service are briefed on correspondence and action taken. Respond to or re direct designated emails that come in through the Heads of Service' accounts
• To undertake a variety of administration functions related to the recruitment and terminations of staff and ensuring accurate staff information is collated and maintained confidentially as requested by the Heads of Service
• To support Heads of Service in collation of information for processing of complaints, grievances or investigations maintaining a high level of confidentiality
• To be accountable for efficient and accurate data being recorded on the Electronic Staff Records (ESR) and E Manager system
• Participate in coordinating or leading special projects that facilitate the smooth functioning of the Heads of Service' offices or which supports the overall performance and achievement of the Trust
• Provide high standard, effective support to the Heads of Service in complex tasks such as process redesign/mapping, change in service design and maintaining staff records

About us

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

Job responsibilities

The must haves for this role:

• Knowledge of administration and/or office procedures
• Extensive knowledge and experience of working in a busy service and/or customer care environment, undertaking a full range of administrative duties and supervision and management of staff / work
• ECDL (European Computer Driving Licence) or equivalent knowledge and experience of using a variety of software programmes/packages Teams / Ms Word / Ms Excel / Ms Outlook (Intermediate to Advanced level)
• To attend and contribute to staff meetings and Forums, supervision sessions, training courses, seminars, and workshops, to ensure the development and enhancement of current working practices
• To participate in all personal review meetings and take responsibility for personal and professional development. Responsibility for developing the role and the services provided
• Ability to effectively prioritise and manage a varied and demanding workload to meet urgent deadlines
• Ability to clearly present information both verbally and in writing
• Able to use initiative and demonstrate ability to work without direct supervision
• Proven ability to take and produce accurate minutes of meetings

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point by point in your supporting statement for the best chance of being shortlisted.

Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Bea Emmerson on or email: wholl be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

Person Specification Education/Qualifications/Training

• ECDL (European Computer Driving Licence)/computer software qualification or equivalent knowledge and experience of using a variety of software programmes/packages

Continuous Professional Development

• Knowledge of administration and/or office procedures and evidence of Continuing Professional Development (CPD)

Previous Experience

• Previous knowledge and experience of working in a busy office and/or customer care environment, undertaking a full range of administrative duties

Additional Requirements

• Ability to work flexibly as required, with the ability to travel independently between locations to fulfil the requirements of the post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Berkshire Healthcare Foundation Trust

Address

CAMHS Management - Erlegh House, University of Reading, Earley Gate, Whiteknights Road, Reading, Berkshire, RG6 6BZ

£29,812 to £32,715 a yearper annum (incl. of HCAS)

Contract

Permanent

Working pattern

Full time

Reference number

371-CFS777-A

Job locations

CAMHS Management - Erlegh House, University of Reading, Earley Gate, Whiteknights Road, Reading, Berkshire, RG6 6BZ