People Leader - Tier 1 Operations & Self-Service Enablement

A government service provider in Swindon is looking for a Team Leader to oversee customer support teams. This role focuses on delivering high-quality service across HR, Payroll, Finance, and Procurement. You will lead multiple small teams, drive process improvements, and champion self-service initiatives, ensuring clear and professional customer interactions. Applicants should have extensive team management experience and strong communication skills. A hybrid work model is offered, supporting flexibility and innovation.