People Administration Apprentice

Join Rehability UK as a People Administration Apprentice and support a busy HR team with contracts, onboarding and leavers, recruitment coordination, HR inbox queries, right to work/DBS checks, occupational health referrals, benefits admin, reporting and HR systems support (including Sage). Includes Level 3 Business Admin apprenticeship.

Role Purpose

This role provides comprehensive administrative and operational support across the People (HR) function. The People Administration Apprentice is responsible for managing employee lifecycle documentation (contracts, variations, onboarding and leavers) and supporting compliance-related processes including right to work, DBS and occupational health referrals. You'll also support recruitment administration, sponsorship licence records, employee benefits administration, HR reporting, and HR systems support (e.g., Sage), acting as a first point of contact for routine HR queries via the shared inbox.

Key Responsibilities People administration

• Process paperwork related to variation of contracts for exiting employees, ensuring compliance with legal and organisational requirements.
• Prepare and distribute HR-related documents, such as employment contracts, variation of contract letters.
• Produce regular management reports.
• Support the implementation of systems relating to the function, for example Sage.
• Assist in the recruitment process by posting job openings, screening resumes, scheduling interviews, and conducting background checks, when instructed.
• Support the management of the sponsorship license and records related to sponsorship staff.
• Administer employee benefits platform.
• Serve as a point of contact for employees regarding HR-related questions, concerns, and requests for assistance.
• Facilitate communication between employees and the People Function, and escalates issues as needed to ensure timely resolution.
• Promote a positive work environment and organisational culture by fostering employee engagement and morale.
• Manage queries in the general HR Inbox, escalating to the People and Sponsorship Advisor when required. Support in right to work checks and DBS applications. Submission of Occupational Health referrals.
• Adding new starters to platform, review of routine employee letters, including probation and invitation letter. Ensuring sickness records, and maternity / paternity records are up to date, e.g. on the sickness absence tracker.
• Blue light card - We'll cover your registration fee for the first 2 years (£5), giving you access to discounts across hundreds of retailers and services.
• Access to our Employee Assistance Programme - Free, confidential support on a range of topics including mental health, wellbeing, legal advice, and financial guidance.
• Access to our Employee Benefits Platform which offers:
• Access to EAP.
• Free TAX calculator.
• Access to discounts for over 150 retailers.
• Detailed information on your pension provider.
• Pension Scheme.
• Accessible lift in the office for easy access to upstairs.
• Completion of a Level 3 Business Administrator Apprenticeship.

Entry requirements

English and Maths GCSE Grade 4/C+ (or equivalent)

Skills required

• Customer care skills

Training to be provided

Business Administration Level 3 Standard.

Apprentices learn the skills they need on the job with the guidance of a development coach who is an expert from industry. You will finish your apprenticeship with a recognised qualification, valuable industry experience, money, and substantial opportunities for promotion.

Training is a blended learning delivery model: online learning, classroom sessions, work-based training, independent research, workplace projects, one-to-one support and training. Your training will include:

• Information Technology
• Record Document Production
• Stakeholders and Stakeholder Management
• Business Fundamentals
• Planning and Organisation
• Processes
• Effective Project Management
• Managing Performance

For a full overview of the business administrator standard please click on the following link:

Things to consider

Office-based role supporting a busy HR function. You'll handle sensitive employee information, so confidentiality and accuracy are essential.

Potential for full-time employment upon successful completion of the apprenticeship.

Location

REHABILITY UK SUPPORT SERVICES LTD
50 Rocky Lane,
Birmingham,
West Midlands,United Kingdom.
B6 5RQ

At a Glance

Working week:
Monday - Friday - 9.00am - 5.00pm

Duration:
15 Months

Apprenticeship standard:
Business administrator (Level 3)