PCN Project Support Officer

Eccles and Irlam Primary CareNetwork are looking to recruit a PCN Project Support Officer to their team.

We are a network of 7 practicesand have a patient population of more than 80,000. The practices within ournetwork include: Mosslands Medical Practice, Irlam Clinic, Chapel Group MedicalCentre, St Andrews Medical Centre, Springfield Medical Practice, Monton Medicaland Salford Primary Care Together.

The Project Support Officer will work closelywith the Primary Care Network Manager, Clinical Director and PCN Board as wellas individual practices. The role will be based at various sites within thenetwork footprint in addition to remote/home working.

This role will play a key part in theongoing development of Eccles and Irlam Primary Care Network. As a Project Support Officer,you will provide direct support to the PCN Manager and Clinical Director. Thisrole will support the day-to-day functions of the PCN whilst assisting with theDirector, Manager and Members of the Board to further develop and deliveragainst the PCN strategic priorities.

Main duties of the job

The PCN Project Support Officer provideshands-on administrative and coordination support to PCN projects andprogrammes. The role helps ensure projects are well organised, tracked, anddelivered on time, supporting clinicians and managers to focus on patient careand service improvement.

About us

We are a network of 7 practices and have a patient population of more than 80,000. The practices within our network include: Mosslands Medical Practice, Irlam Clinic, Chapel Group Medical Centre, St Andrews Medical Centre, Springfield Medical Practice, Monton Medical and Salford Primary Care Together.

Job responsibilities

KeyResponsibilities

Project andProgramme Support

Support the planning, delivery, and monitoring of PCN projects,including service development and transformation work

Maintain project plans, action logs, risk registers, and timelines

Track progress against milestones and flag risks or delays to the PCNManager

Support data collection and reporting for PCN programmes andcontractual requirements

Administrationand Coordination

Arrange meetings, prepare agendas, take minutes, and follow up actions

Coordinate communication between practices, PCN teams, and externalpartners

Collation of invoices and support in the claim and payment process

Maintain accurate records, shared folders, and documentation

Support submission of reports, returns, and evidence for commissioners

Data andReporting

Collect, collate, and present information from multiple sources

Support preparation of dashboards, reports, and presentations

Ensure data is handled securely and in line with informationgovernance requirements

Support delivery of the PCNs digital strategic development

StakeholderSupport

Act as a point of contact for PCN projects

Support engagement with practices, community services, and otherpartners

Provide practical support to clinicians, ARRS roles, and managersinvolved in PCN work

General

Support continuous improvement by identifying more efficient ways ofworking

Contribute to a positive, collaborative PCN culture

Undertake any other reasonable duties appropriate to the role

Responsible for PCNasset register.

Undertake any otherreasonable duties as required.

This list of duties is not intended to be exhaustive but indicates themain areas of work and may be subject to change after consultation with thepost-holder to meet the changing needs of the PCN.

VALUES AND BEHAVIOURS

You will be required to be professional, reliable, and approachable and able to work with a widerange of people. You will need to be flexible and adaptable to changingpriorities. You should be motivated and passionate about delivering highquality services in Primary Care for the benefit of patients and staff.

SAFEGUARDING

At Ecclesand Irlam Primary Care Network we are committed to safeguarding, inclusive ofModern-day Slavery and Human Trafficking and promote the welfare of childrenand adults at risk in line with legislation.All posts are subject to safer recruitment processes, includes anycriminal records and barring checks, scrutiny of employment history, robustreferencing, and other vetting checks.

CONFIDENTIALITY

You arerequired to uphold the confidentiality of all records held by Eccles and IrlamPrimary Care Network, whether they are patient records, employee records ormanagement information, in accordance with our confidentiality policy.

Person Specification Experience

• Experience of building and managing relationships with internal and external stakeholders.
• Basic knowledge of finance and budget management
• Experience of working in healthcare, Primary Care or the NHS.
• Understanding of PCNs or general practice

Other

• Access to and ability to use transport to travel between sites

Qualifications

• Evidence of ongoing commitment to CPD
• Experience in an administrative, project support or co-ordination role

Skills

• Highly proficient IT skills including ability to use Microsoft Office (Word, Excel, Outlook, Teams)
• Ability to work flexibly and in a changing environment as part of a multi-professional team
• Attention to detail and good record-keeping skills including excellent minute taking
• Good written and verbal communication skills
• Ability to work independently and prioritise workload
• Strong organisational skills and ability to manage multiple tasks whilst meeting deadlines
• Ability to analyse data or reporting experience
• Ability to plan effectively and think strategically to analyse and resolve problems
• Experience supporting projects or service improvement work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.