PA/Administrative Assistant

PA & Administrative Assistant

Contract: Full-time, 12-month fixed-term contract

Reporting to: Head of People & Operations and Executive (TBC)

Location: Clerkenwell, London (Mon-Thu in Office, Friday Remote)

Salary: £30,000-£32,000 depending on experience

Box To Box films is an award-winning documentary production company, based in London, Paris, Mexico City and Los Angeles. Specialising in high-end feature documentaries, documentary series and formatted factual entertainment, our daily objective is to continually push storytelling to new heights. We pride ourselves on our ability to elevate material into dynamic and dramatic narrative, working with global streamers to reach our ever-growing international audiences.

Helmed by Academy Award-winning producer James Gay-Rees (AMY; SENNA; MARADONA) and Emmy-winning producer Paul Martin, together they are responsible for Box To Box's ever-growing list of stellar productions since the company was founded in 2016: from the Netflix international hit series, FORMULA 1: DRIVE TO SURVIVE, to four-part series THE KINGS for Showtime, to THE THREE KINGS and MAKE US DREAM for Amazon Prime.

We are now seeking a skilled and proactive PA & Administration Assistant to support one of our senior Executives, the Head of People & Operations and facilitate our daily office administration. This is a key role in helping the company run smoothly, and an excellent opportunity to gain insight into high-end production and the inner workings of a dynamic, global company.

Key Responsibilities

• Complex diary and inbox management across multiple time zones.
• Coordinating internal and external meetings, preparing agendas, and minute-taking.
• Provide daily, hands-on support to Executives within our busy London Office.
• Arranging national and international travel, accommodation, and logistics.
• Managing expenses, approvals, and reconciling credit card statements.
• Acting as a gatekeeper and point of contact for external stakeholders and senior leaders.
• Assisting with staff events, internal briefings, and day-to-day office operations.
• Handling confidential information with discretion.
• Providing first-line IT support to senior leaders and Execs, such as troubleshooting connectivity issues, assisting with forgotten passwords, setting up new devices and software, and liaising with external IT support when needed.
• Helping maintain IT inventories including laptops and equipment, in coordination with the facilities manager.
• Liaising with the facilities manager to ensure the office is well-maintained, stocked, and safe.
• Opening the office at least 2x days a week.
• Supporting ad hoc projects and administrative needs across Production and People & Operations teams.
• Supporting People & Operations administrative processes when required.
• Maintaining team schedules and filing systems as needed.

About You

• Strong PA and administrative experience, preferably in a fast-paced or creative environment.
• Comfortable and confident providing practical IT support to Execs and senior leaders, including help with logins, software installations, and basic troubleshooting.
• Strong IT troubleshooting skills and a working knowledge of business tools like Google Workspace, Microsoft Office, Zoom, and other collaboration platforms.
• A proactive mindset with the ability to anticipate needs, prioritise effectively, and problem solve.
• Excellent time management skills and the ability to juggle multiple demands calmly and efficiently.
• Exceptional written and verbal communication skills.
• High level of attention to detail with a proactive, solutions-oriented approach.
• Professional, friendly, and collaborative - able to build strong working relationships across teams.
• Discreet, reliable, and able to handle sensitive information appropriately.
• Experience working in media or with global teams/streamers is a plus.

Our Commitment to Diversity & Inclusion

At Box To Box Films, we believe in creating inclusive environments where everyone can do their best work. We welcome applications from people of all backgrounds and identities. We're particularly keen to hear from people currently underrepresented in the TV industry, including but not limited to Black, Asian and ethnically diverse candidates, disabled people, and those from lower socio-economic backgrounds.

If you require any adjustments to make our process more accessible, please don't hesitate to let us know.

If this sounds like the right fit for you, we'd love to hear from you.