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Overnight Customer Service Team Lead - 24/7 Support (Remote Options)
Posted 2 hours 9 minutes ago by Southampton Business Crime Partnership
Permanent
Full Time
Customer Service Jobs
Hampshire, Southampton, United Kingdom, SO140
Job Description
Starling Bank is seeking an overnight Customer Service Team Lead to motivate and coach a 24/7 app-based support team in Southampton city centre. The role focuses on delivering exceptional service and ensuring smooth operations during night hours.
Based at Town Quay, Southampton, the position offers a permanent contract with some remote working. The team lead will work with frontline agents to maintain service standards and respond quickly to customer needs, outside regular daytime hours.
Southampton Business Crime Partnership
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