Operations/Warehouse Supervisor

Operations/Warehouse Supervisor

Salary: £36,000 per year

Location: Harlow

Hours: Monday-Friday, 06:00-16:00 (1 hour lunch)

Reports to: Operations Manager

Contract Type: Permanent

Overview

We are seeking an experienced, hands on Supervisor to act as the number 2 on site, supporting both the operational and administrative functions. You will oversee a small warehouse and admin team, manage daily workflow, and ensure the site operates safely, efficiently, and to a high professional standard.

Key Responsibilities Operational Leadership

• Oversee daily warehouse and administrative operations.
• Act as second-in-command supporting the Operations Manager.
• Monitor productivity, workflow, and resolve issues promptly.
• Allocate labour and resources across warehouse and admin teams effectively.

Health & Safety (Top Priority)

• Ensure full compliance with Health & Safety legislation and internal standards.
• Maintain a safety-first culture at all times.
• Complete daily checks, report hazards, and support continuous safety improvement.

Systems & Administration

• Oversee all admin duties, reporting, documentation, and operational records.
• Use SAP daily for stock, reporting, and workflow management.
• Use the Roadrunner traffic management system (training provided).
• Maintain stock accuracy and ensure high quality data integrity.

Team Leadership

• Lead, motivate, and support a small warehouse and admin team.
• Conduct daily briefings, ongoing training, and performance monitoring.
• Communicate clearly across departments to ensure smooth site operations.

Continuous Improvement

• Improve warehouse layout, workflow efficiency, and overall site operations.
• Recommend and support process improvements.
• Respond quickly to operational issues to minimise disruption.

Skills & Experience Required

• 3+ years experience supervising warehouse and/or operational teams.
• Experience managing both warehouse and admin functions.
• Confident daily user of SAP.
• Experience with Roadrunner or similar traffic/transport systems (or willingness to learn).
• Strong communication, planning, and organisational skills.
• Solid understanding of Health & Safety best practices.

Desirable

• Forklift licence (not essential).
• Experience improving warehouse layout and operational efficiency.
• Positive, proactive leadership style.