Operational Support and Compliance Partner

Role Description

Join our team as the Operational Support Partner

Location: Across all homes spanning Oxfordshire, Devon, Kent & East Sussex.

Salary: £60,000 per annum, mileage plus benefits.

Hours: Full time, 37.5 hours per week, Interim for 12 months.

Driving: Driving own vehicle is essential.

An exciting interim opportunity has arisen! Are you the kind of person who thrives on challenge, adapts in an instant, and brings clarity and confidence to complex care environments?

Do you have the agility to travel across regions and the resilience to adapt to changing priorities?

Are you looking for a role where no two days are the same, and your expertise is truly valued?

If you're ready to be the driving force behind quality and compliance in homes that support adults with learning disabilities, this may be the role for you.

As a charity we are committed to ensuring the people we support have the very best support and live their best lives. As a result we are investing in an Operational Support Partner to provide hands on tactical support to our Registered Managers.

Your Role

As an Interim Operational Support Partner (12 months), you'll be the trusted right hand to our Registered Managers stepping into services that need expert guidance, a fresh perspective, and a steady presence. You'll work shoulder-to-shoulder with teams in supported living and residential settings, ensuring every home is safe, compliant, and truly person-centred.

This is a mobile, high-impact role. You'll be deployed where you're needed most, from Oxfordshire to Devon, across to Kent and East Sussex. Whether it's supporting a turnaround, preparing for inspection, or simply being an extra pair of eyes you'll be there, making a difference.

Your Responsibilities

• Partner with local managers to elevate quality and compliance across all aspects of service delivery
• Conduct audits, reviews, and hands on support to ensure homes meet and exceed CQC standards
• Champion person centred care, ensuring the people we support are at the heart of every decision
• Respond swiftly to emerging needs, shifting direction with confidence and purpose
• Provide clear, actionable feedback and help embed sustainable improvements

Your Expertise

• Proven experience in turnaround or operational support within adult social care, ideally learning disabilities at a senior level
• Deep knowledge of CQC regulations and best practice in supported living and residential care
• A proactive, solutions focused mindset with exceptional attention to detail
• Ability to travel extensively and adapt quickly to changing priorities
• Strong communication skills and a collaborative approach
• Full UK driving licence and access to your own vehicle

What you can look forward to

• Be part of a values driven organisation that puts people first
• Make a tangible impact across multiple services
• Enjoy autonomy, variety, and the opportunity to shape outcomes
• Receive mileage reimbursement and travel support
• Access ongoing professional development and career growth

About Us

Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK having pioneered specialist support across multiple generations since 1799! We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person centred support across our many supported living and residential care provisions. Furthermore, we provide specialist eye care services to children and adults alike and assists people with a disability to find paid employment for the very first time. SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.

Safeguarding and Promoting Welfare

SeeAbility is committed to safeguarding and promoting the welfare of the people we support. We expect all staff to uphold this commitment and have a strong understanding of their roles and responsibilities in safeguarding.

Safer Recruitment

As part of our safer recruitment procedures, we require the following checks for all successful applicants:

• A criminal background check through the Disclosure and Barring Service (where appropriate).
• Documentary evidence to confirm your identity, current address, and the right to work in the UK.
• Health Declaration to ensure that you are medically suitable for the role you have been offered.
• References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to health or social care, or to children or vulnerable adults.

These checks will be carried out and completed prior to offering a date to start employment at SeeAbility's expense.

Diversity

SeeAbility is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all identities, including those from under represented groups and those who have a disability or neurodivergent condition. We are a Disability Confident employer. We believe a diverse workforce drives innovation, creativity, and success. Everyone's unique experiences and views are appreciated, and their opinion valued. We are happy to offer any reasonable adjustments to the recruitment process or the role itself to ensure a fair and equitable experience for all candidates.

Our Benefits

• Annual excellence awards and long service awards every 5 years.
• Development discussions and leadership development academy.
• 33 days holiday (incl. bank holidays), increasing to 41 days with long service.
• Flexible life events leave, 2 week organisational sick pay after 6 months, increasing to 12 weeks over 3 years.
• Annual paid leave scheme and family friendly pay.
• Paid fertility leave, carers leave, and enhanced family friendly benefits.
• £500 monthly bonus scheme for selected colleagues.
• Blue Light Card discounts, discounts and cashback at shops, restaurants and activities.
• Season ticket loans, advance pay/savings scheme using WageStream app.
• Cycle to work scheme, life assurance of 2 annual salary, and free 24/7 employee assistance programme.
• Free eye test, discounted gym membership, and dedicated wellbeing coach.
• Employer contributory pension scheme.
• Paid DBS and renewals.

If you're ready to bring your expertise, energy, and heart to a role that truly matters, we'd love to hear from you.