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Onboarding Success Lead

Posted 4 hours 35 minutes ago by IMP Software

Permanent

Full Time

Other

England, United Kingdom

Job Description

IMP Software is seeking an Onboarding Success Manager in the United Kingdom to own the customer relationship from contract signature through handover to the delivery team. You will keep customers engaged, monitor health, and drive process improvements that shorten the gap from sale to delivery.

You will work with Sales and Account Management to ensure smooth handovers, align capacity with demand, and report KPIs to leadership.

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