Onboarding Officer

Overview

Onboarding Office

Location: St James House, Hollinswood Road, Telford, TF2 9TZ

Type: Permanent/Full-time, Office-based

Salary: Discussed at interview

Why You'll Love Working Here

• Life Insurance - peace of mind for you and your loved ones
• Your Birthday Off - because you deserve to celebrate YOU
• 24/7 GP Access - for you and your siblings (yes, really!)
• Retail Discounts - save on your favourite brands
• Financial Advice - expert support when you need it
• Employee Assistance Programme (EAP) - because wellbeing matters
• Our Culture - where collaboration, respect, and positivity drive everything we do

About Us

Komplex Group: Individually brilliant. Collectively exceptional.

We're a leading provider delivering complex clinical care and high acuity mental health support to children and adults. Our mission? To make high-quality care accessible everywhere. And that starts with hiring the right people.

Your Role

As the face of Komplex Group for new talent, you'll play a key role in shaping first impressions and building lasting connections. Communication is everything, you'll engage candidates with clarity, confidence, and enthusiasm.

Your Responsibilities Include

• Complete pre-employment checks to ensure compliance before start dates.
• Coordinate inductions and PRICE training for new starters.
• Carry out vetting checks (DBS, Right to Work, references, qualifications).
• Maintain secure and compliant personnel records in line with GDPR.
• Monitor staff compliance (training, DBS renewals, Right to Work, licences, NMC pins).
• Liaise with candidates, managers and teams to support onboarding.
• Prepare and issue contracts, onboarding packs and HR documentation.
• Ensure personnel files are audit-ready and meet regulatory standards.
• Chase outstanding documentation and escalate risks where needed.
• Provide general HR and compliance administrative support.

What We're Looking For

• An experienced recruiter who delivers results and thrives in a fast-paced environment
• A bubbly, approachable personality that makes candidates feel welcome and valued
• Strong communication skills, you'll be the voice and face of Komplex Group for new hires
• Business Admin Level 2 (or working towards it)
• Tech-savvy

Ready to be the face of recruitment excellence?

Send your CV to or call for an initial informal conversation

Komplex Group is an equal opportunity employer.