Onboarding Officer

Posted 4 hours 3 minutes ago by Komplex Group

Permanent
Full Time
Other
Shropshire, Telford, United Kingdom, TF1 1
Job Description
Overview

Onboarding Office

Location: St James House, Hollinswood Road, Telford, TF2 9TZ

Type: Permanent/Full-time, Office-based

Salary: Discussed at interview

Why You'll Love Working Here
  • Life Insurance - peace of mind for you and your loved ones
  • Your Birthday Off - because you deserve to celebrate YOU
  • 24/7 GP Access - for you and your siblings (yes, really!)
  • Retail Discounts - save on your favourite brands
  • Financial Advice - expert support when you need it
  • Employee Assistance Programme (EAP) - because wellbeing matters
  • Our Culture - where collaboration, respect, and positivity drive everything we do
About Us

Komplex Group: Individually brilliant. Collectively exceptional.

We're a leading provider delivering complex clinical care and high acuity mental health support to children and adults. Our mission? To make high-quality care accessible everywhere. And that starts with hiring the right people.

Your Role

As the face of Komplex Group for new talent, you'll play a key role in shaping first impressions and building lasting connections. Communication is everything, you'll engage candidates with clarity, confidence, and enthusiasm.

Your Responsibilities Include
  • Complete pre-employment checks to ensure compliance before start dates.
  • Coordinate inductions and PRICE training for new starters.
  • Carry out vetting checks (DBS, Right to Work, references, qualifications).
  • Maintain secure and compliant personnel records in line with GDPR.
  • Monitor staff compliance (training, DBS renewals, Right to Work, licences, NMC pins).
  • Liaise with candidates, managers and teams to support onboarding.
  • Prepare and issue contracts, onboarding packs and HR documentation.
  • Ensure personnel files are audit-ready and meet regulatory standards.
  • Chase outstanding documentation and escalate risks where needed.
  • Provide general HR and compliance administrative support.
What We're Looking For
  • An experienced recruiter who delivers results and thrives in a fast-paced environment
  • A bubbly, approachable personality that makes candidates feel welcome and valued
  • Strong communication skills, you'll be the voice and face of Komplex Group for new hires
  • Business Admin Level 2 (or working towards it)
  • Tech-savvy

Ready to be the face of recruitment excellence?

Send your CV to or call for an initial informal conversation

Komplex Group is an equal opportunity employer.