Nightshift Cleaning Supervisor

LOCATION: Edinburgh, St James Quarter

SHIFT PATTERN: 4 on 4 off, 38.5 hours per week

PAY RATE: £15.10 per hour

Purpose of the Role

As a Presentation Senior Supervisor, you will be required to deliver the highest standards of cleanliness and hygiene throughout St James Quarter, internally and externally by ensuring that all areas are fully maintained and safe through a planned and reactive management operations programme. ABM UK strive to meet our clients demands in the best way possible with guest experience and high-quality service being of vital importance.

Main Duties / Responsibilities

• To support the Operations/ Deputy Presentation Managers in the day-to-day operational management of the contract.
• Lead and support the supervisor & presentation team on site ensuring service is delivered to high standard and all colleagues display appropriate behaviours and add value to the service operation and guest experience throughout.
• To ensure high standards of housekeeping are always achieved, being flexible, able to meet the changing operational needs on a continual basis and to suggest new initiatives to ensure best practice is constantly delivered in accordance with cleaning specification and to BICs Standards.
• Manage and support the daily operational planning and delivery of service to achieve high standards.
• To provide support to the business in service-related matters and always promote the ABM FS brand.
• Ensure a focus from all colleagues in enhancing guest experience and consider and recommend improvement and innovative ways where our Presentation Team can impact this in a positive manner.
• To ensure that all team members carry out their cleaning duties in a correct and timely manner in accordance with cleaning specification, task matrix and direction from Management Team. Report any non-conformance to Site Management.
• To carry out cleaning assignment responsibilities as designated by management / periodic task matrix including deep clean tasks. Plan, promoting a pro-active approach, ensure effective use of available resources.
• To support site management team in recruitment (via Right Check) Induction training (Onboarding), developing and training of staff.
• Ensuring strict compliance to GDPR and associated regulations.
• To deliver excellent communication and motivation to site-based team including daily de brief so that an effective communication exists for team goals to be achieved.
• To support the identification of training needs and ensure accurate site records are always maintained.
• To supervise the teams ensuring they are fully conversant with their roles and responsibilities, organise workload in partnership with shift supervisors to ensure fairness in the distribution of tasks.
• Ensure ABM/ Site Health and Safety Policies and Procedures (Including Centre Standards) are adhered to.
• To assist with the timely completion of accident and incident reporting via ABM reporting centre.
• To be responsible and accountable for the safety and welfare of team members.
• Conduct daily audits in conjunction with serving ADM to ensure Service Delivery adheres to ISO Standards and the outcome achieves and/or exceeds client requirements.
• Maintenance and correct/ safe usage (trained staff only) of all equipment and machinery on site ensuring any faults are reported in a timely manner, ensuring pre and post checking regime in place.
• Ensure duties as dictated on the periodic task matrix are completed ensuring all core duties are complete. Deploy tasks in a fair and considered manner.
• Correct usage of cleaning chemicals in line with COSHH regulations, ensure all materials are stored safely, monitoring and ordering of consumables and materials in line with minimum stock levels whilst always ensuring best value for money.
• Perform appearance / ear-piece checks on team and arrange issue of radios at start of each shift.
• Prepare an informative handover for the incoming Supervisor. This should include any important information discussed; tasks incomplete from previous shift, areas of focus, any issues, equipment, and machinery updates, confirm areas of enhanced cleaning programme, confirm any contractors and their intentions, confirm knowledge of peak times and invite a time for inspection and daily audit.
• Undertake any other reasonable duties as required to meet the needs of the business.

Essential Skills

• Good written and communication skills.
• Ability to motivate others and inspire respect and confidence.
• Well organised with an attention to detail.
• Cleaning Experience essential
• Excellent communication and team working skills.
• Ability to work under own initiative with a proactive outlook.
• Ability to work unsupervised and take responsibility.

Benefits

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM's benefits, visit our

About ABM

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

For more information, visit.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.