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Multi-Channel Customer Service Specialist

Posted 2 hours 32 minutes ago by Allscreens Nationwide Ltd

Permanent

Full Time

Customer Service Jobs

Lancashire, Lytham St. Annes, United Kingdom, FY8 1

Job Description

Fylde Council is seeking a Customer Service Specialist to join the Customer Services Team. You will work in a busy, fast-paced environment supporting customers across multiple contact channels and handling a wide range of council services.

You will be computer literate, take ownership of enquiries, de-escalate issues and use IT systems to process information. The role offers a structured team environment and opportunity to contribute to service improvements.

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