Mobile Multi Function Officer

Vacancy reference

ECR000543

Salary

Grade 6, £28,598 to £31,022 per annum

Hours

37 Hours a week

Contract

Permanent

Location

Kutton Lane Depot, Newcastle-under-Lyme

About the job

Are you passionate about improving local communities and making a real difference where people live? We're looking for a proactive and motivated Mobile Multi Functional (MMF) Officer to join our Neighbourhood Delivery team.

In this varied and rewarding role, you'll work out in our communities, tackling issues such as environmental enforcement, community safety and neighbourhood-based concerns. You'll gather evidence, handle low level cases, support problem solving with partners, and contribute to a responsive and effective frontline service.

What you'll be doing:

• Supporting day to day delivery across environmental enforcement and community safety.
• Investigating and resolving local issues such as environmental crime, abandoned vehicles, stray dogs, untidy gardens and PSPO breaches.
• Working directly with residents, partners and internal teams to find practical solutions.
• Gathering evidence, providing information, and escalating more complex cases where needed.
• Representing the Council professionally within the community.
• Willingness to work outdoors and occasionally outside normal hours.

Why join us? You'll be part of a supportive team committed to improving neighbourhoods and delivering excellent public services. If you take pride in your work, enjoy variety, and want to help create cleaner, safer communities, we'd love to hear from you.

Requirements

• Experience or understanding of environmental processes, local authority services, or community safety.
• Strong communication skills and the ability to deal with issues calmly and effectively.
• A collaborative, adaptable and problem solving mindset.
• GCSE level education (or equivalent) and a full valid driving licence.

Why work for us?

Newcastle-under-Lyme is a borough with big ambitions. We've already started our transformation, however, we still need to find better ways of doing things because we are determined to do the very best we can for our communities.

If our vision is to be the best, then we need the best people working for us. Our people are at the heart of what we do and have the freedom to innovate, grow and develop. We recruit people who share our vision and values; people who have the drive to deliver our ambitious Council plan.

Our historic Borough is a place of marked contrasts. We are the home of a world class University at Keele, a leading light known internationally for its research and sustainability record, which stands side by side with former mining communities including some which register amongst the most deprived areas in the country. Our Borough is also a mixture of urban centres, affected by some of the same social issues facing our neighbouring city, Stoke-on-Trent, but also outstanding rural landscapes in our less populated villages. Our plans and priorities aim to address the needs of all our communities.

Our People Offer

We reward our people with a competitive range of benefits including access to the local government pension scheme, minimum 24 days annual leave plus 5 extra days after 5 years' service, flexible working options and family friendly policies, local and national high street discounts, free car parking, wellbeing support including £12.50 per month Jubilee2 membership , green travel scheme including cycle to work and electric car salary sacrifice, free employee 24 hour employee assistance and counselling services, flu vaccination service and health checks plus development and training opportunities.

Contact

Hiring Manager Michelle Hopper:
Office number: .

Closing date

5pm on Friday 10 April 2026
If we receive a large number of applications, then this post could close sooner than the date stated.

Interview date

Friday 24 April 2026

Other information

While we value diverse backgrounds and experiences, we are unable to provide visa sponsorship. Applicants must be able to prove they have the Right to Work in the U.K.