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Membership Services Team Lead: Coach, Grow & Optimize CX

Posted 10 days 7 hours ago by Jobtailor

Permanent
Full Time
Other
Limerick, Limerick, Ireland
Job Description

Jobtailor in Limerick seeks an experienced Team Leader to manage a 10-15 member Membership Services team within a hybrid setup. You will drive coaching, development plans, and KPIs while maintaining high service standards and confidentiality.

You will collaborate with L&T, QS, and Content teams, shaping training resources and ensuring timely, data-informed decisions. The role requires adaptability in a dynamic startup environment and a strong focus on process excellence.

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