Membership Services Team Lead: Coach, Grow & Optimize CX

Jobtailor in Limerick seeks an experienced Team Leader to manage a 10-15 member Membership Services team within a hybrid setup. You will drive coaching, development plans, and KPIs while maintaining high service standards and confidentiality.

You will collaborate with L&T, QS, and Content teams, shaping training resources and ensuring timely, data-informed decisions. The role requires adaptability in a dynamic startup environment and a strong focus on process excellence.