Medical Secretary

Medical Secretary (Full time, 35 hours per week, Permanent)

Remuneration: €36,470 - €56,018, dependent on relevant experience.

Purpose of This Role

The successful candidate will be responsible for ensuring the booking and admission process is a seamless experience for the patient, the hospital and the consultant, reflecting an environment where quality, respect, caring and compassion are at the centre of all we do.

Candidate Criteria

• Education: Leaving Certificate or equivalent.
• Proficiency in Microsoft Office Suite.
• QQI / Fetac Level 5 or equivalent Medical Secretary / Medical Administration qualification.

Key Responsibilities

• Manage telephone communication, ensuring all calls are received, recorded accurately and dealt with within an appropriate timeframe.
• Deal with queries from service users including patients and their families, in a manner consistent with hospital policies and procedures, while demonstrating understanding, empathy and discretion.
• Deal with complex incoming post/faxes, bringing information to the attention of the consultant and processing as directed.
• Ensure timely processing of all patient related information, including clinic letters, reports, referrals, appointments, admissions and all general enquiries, and that all correspondence is handled within the required timeframes.
• Book all appointments, coordinate theatre bookings and manage changes or cancellations as required; check and verify theatre lists where appropriate.
• Liaise with the CNM2 for theatre scheduling, generate theatre lists and booking procedures.
• Handle any outstanding invoices for patients, insurers or third parties to ensure prompt payment.
• Maintain the diaries of consultants and organise meetings, leave arrangements, etc., ensuring patient and practice confidentiality is respected at all times.
• Work within the guidelines and instructions for inputting and retrieving information from the Patient Management Systems.
• Manage allocated Public Waiting List initiatives and the surveillance register, including monitoring and booking surveillance patients as directed by the consultant or hospital.
• Ensure all necessary paperwork is completed and entered into the appropriate patient management systems as defined by the hospital minimum data set.

Experience

• Excellent secretarial and organisational skills.
• At least 2 years of previous experience in a similar role.
• Knowledge of medical terminology desirable.
• Experience in dictation typing.
• Experience in diary management.
• General knowledge of private health insurance claims and billing.
• Experience with Patient Management Systems.
• Knowledge of managing confidential patient information.
• Cash handling experience.

To Apply

Please submit your CV via Workday by the 03rd August 2026. For informal inquiries, contact Brid Foley, Relationship Manager Consultants Practice, at .

Equal Opportunities Statement

Bon Secours Health System is an equal opportunities employer. Our values of Human Dignity, Compassion, Stewardship, Service and Integrity guide everything we do. We are committed to fostering an inclusive and supportive workplace where all employees have the opportunity to thrive. We welcome applications from individuals of all backgrounds, abilities and perspectives, and provide reasonable accommodations throughout the recruitment process.