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Maritime SaaS Customer Success Leader

Posted 7 hours 9 minutes ago by Windward Ltd.

Permanent
Full Time
Other
London, United Kingdom
Job Description

Windward in London seeks a proactive Customer Success Manager to drive adoption, retention and growth for our Trading & Shipping customers. You will partner with global enterprise accounts, ensuring satisfaction and expanding usage of our SaaS maritime intelligence platform.

The role requires strong relationship-building, contract negotiation skills, and a deep understanding of the maritime domain. Travel around 30% may be required.

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