Logistics Planner & Supervisor

Pertemps are proud to be working with is a well-established company in the Dudley area.We are seeking an experienced Logistics Planner & Supervisor to join their Scheduling Department.This is a key supervisory role responsible for organising the distribution of goods via our white-glove home delivery service, while overseeing scheduling and logistics operations across the UK.Job SummaryAs Logistics Planner & Supervisor, you will be responsible for the planning, coordination and supervision of deliveries, installations and service calls nationwide.You will oversee a team of Scheduling Advisors and a Logistics Planner, leading by example to deliver a first-class customer experience. The role requires strong logistical planning, people management and the ability to resolve issues efficiently in a fast-paced environment.Main Job Specifications:

• Supervise and support Scheduling Advisors and the Logistics Planner

• Manage team performance, HR matters and monthly 1-2-1s

• Plan and schedule efficient UK-wide delivery and installation routes

• Coordinate driver workloads and vehicle loading to maximise productivity

• Act as the main point of contact for logistics and scheduling queries

• Manage route changes, job prioritisation and contingency planning

• Resolve logistical issues including access problems, incidents and rejections

• Work closely with the Installations Team Leader and Distribution Manager

• Monitor call compliance and provide clear, constructive feedback

• Maintain accurate records and ensure excellent customer service standards

• Ensure compliance with Health & Safety legislation and Company policies

The Ideal Candidate:

• Demonstrable experience in a similar logistics, planning or supervisory role (advantageous)

• Excellent geographical knowledge of the UK

• Strong leadership and people-management skills

• Confident decision-maker and problem solver

• Highly organised with excellent attention to detail

• Resilient and able to work effectively in a pressurised environment

• Proficient in Microsoft Office (Word, Excel, Outlook)

• Excellent written, numerical and verbal communication skills

• Positive, solutions-focused and able to use own initiative

Shift Patterns:

• 35 hours per week

• Monday to Friday rotating weekly shifts of between the core hours of 8:00am-4:00pm; 9:00am to 5:00pm; 10:00am to 6:00pm with one hour unpaid for lunch

• Saturdays - Working from home once a month, between the hours of 9:00am-2:00pm (paid as overtime)

• Early finish every third Friday at 3:00pm.

Benefits:

• 28 days holiday per year (including Bank Holidays)

• Length of service reward holiday up to extra 5 days.

• Company events

• Free on-site parking

• Referral program and wellness program

• Bonus scheme

• Pension Scheme

• Cycle to Work Scheme

• Eye Vouchers

• Refer a Friend Scheme

Salary:

• From £24,630.00

• Bonus scheme for hitting monthly targets

Job Type: Full-timePay: £24,630.00-£29,308.00 per yearBenefits:

• Canteen

• Company events

• Company pension